The FCA’s Cash savings market review and action plan (the Review) provide the first insight into its approach to supervising the Consumer Duty (the Duty). The approach will be assertive and data-led. The FCA will aim to identify practices that may not be delivering good outcomes for customers quickly and pursue them through data requests, interventions and, where necessary, disciplinary actions.
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The FCA’s action plan on cash savings: the Consumer Duty bares its teeth
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