Department for Transport Publishes Passenger COVID-19 Charter
One of the proposals to come out of the Report of the Global Travel Taskforce in April of this year, was the recommended introduction of...
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Legal Briefs Archive
CMA Issues Second Open Letter to the Package Travel Sector
Over the past 12 months, the CMA has paid close attention to the Package travel sector; raising particular concerns around the...
Why it’s essential to manage your contracts
It may have taken days, weeks or even months getting to this point, with a team of people from across the business, making sure the Ts...
Is additional consumer protection legislation on the way?
The Taskforce has also made recommendations around customer clarity and consumer confidence. This includes a new COVID-19 charter for...
Contract Lifecycle Management: What we are talking about when we say “Self-Service”
I truly love jargon. If you doubt this, please look at my other 49 blogs. I particularly love when a word or phrase becomes so ubiquitous...
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