Are customers legally entitled to a refund when a destination moves from Green to Amber?
Since our last newsletter was published, the UK has started to ease restrictions and overseas leisure is no longer illegal but instead...
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Department for Transport Publishes Passenger COVID-19 Charter
One of the proposals to come out of the Report of the Global Travel Taskforce in April of this year, was the recommended introduction of...
CMA Issues Second Open Letter to the Package Travel Sector
Over the past 12 months, the CMA has paid close attention to the Package travel sector; raising particular concerns around the...
Why it’s essential to manage your contracts
It may have taken days, weeks or even months getting to this point, with a team of people from across the business, making sure the Ts...
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